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Overview
Argus' Training and Development team is committed to helping your employees understand and effectively utilize our applications. Early in the implementation process, our industry-leading trainers are at your site working to assess your educational needs on our systems. Argus' industry-leading Training and Development team works closely with both you and our Account Services department to identify potential processes and procedures that may require customization to address your unique business model. Our instructors demonstrate their commitment to your success by providing course facilitation, written documentation, and Web and computer-based tools to meet your training needs. Overall, the Argus Training and Development team works diligently to provide your employees with the knowledge and skills necessary to use Argus’ powerful systems in the most efficient and productive manner.

Features
Argus Training & Development provides the following standard training packages:

Implementation Essentials
 The Essentials package starts with an evaluation of your existing processes by providing a proactive consultation and needs assessment. Then, in tandem with the account management team, our trainer works with that knowledge throughout the implementation process to ensure your unique learning needs are addressed.

As your implementation date draws near, the Argus trainer provides an overview of Argus’ Integrated Pharmacy Network System (IPNS®). Our trainers provide professional and interactive training using a variety of mutually agreed upon methodologies.

Basic systems training demonstrates best practices for:

  • navigating the system
  • viewing membership eligibility
  • enrolling members
  • entering Preauthorizations
  • entering Direct Member Reimbursements (DMRs)
  • viewing claim history
  • entering test claims and more

Advanced Implementation Training
 In addition to the basic systems training, Argus trainers help you build skills for using Argus’ benefit plans, DUR and other advanced IPNS® functions.

In-depth instruction on Argus’ reporting tools is also available. This training prepares you to create queries and analyze claims history data. Upon completion, you will be able to produce reports that provide information on:

  • cost trends
  • drug utilization
  • member utilization
  • claims and
  • dollar volumes

System Release & Enhancement Support
The Argus trainers stay on top of enhancements to Argus’ Integrated Pharmacy Network System (IPNS®). To support your transition to new versions of IPNS®, the training team provides complimentary User Guides and LIVE Meeting Webinars. Additionally, computer-based training (CBT) tools can be developed to assist with training your employees on the system enhancements.

Methodologies
Argus’ training team strives to ensure the successful transfer of knowledge of our systems to your employees via:

  • facilitated training courses
  • train-the-trainer (3T) sessions
  • training manuals
  • job aids
  • user guides
  • LIVE Meeting / Webinars
  • computer-based training
Integrating applicable exercises and suitable practice examples for your employees to garner a greater understanding of the processes and systems are standard in our training.